Application Denied

Handi Transit is a shared ride door-to door service for individuals who cannot use the regular transit service because they are unable to walk the distance to a bus stop, are legally blind in both eyes (not corrected by lenses), or have ADRD restricting their ability to use the regular fixed route service with the same level of safety and independence as other citizens. Applications not meeting at least one of the eligibility criteria will have their application denied.

Applicants who are denied service are able to appeal the decision to the Appeal Hearing Body. The request to appeal must be made within 30 days of the date of the letter advising the application has been denied. Confirmation of the date and time of the appeal will be provided by letter.

Decisions of the Appeal Hearing Body are final.