Application Process
Registration is required to use Handi-Transit. For your convenience, a link to the application form is provided below.
Fill out the application as directed on the covering page. Forms that are incomplete, unclear or illegible cannot be processed and will be returned to the applicant by mail. Handi-Transit is not responsible for items lost in the mail.
Don’t forget to sign your application! Applications are most often returned because the applicant’s signature is missing or the Health Care Professional portion is incomplete.
On-Line Application Form
To apply for Handi-Transit service, complete and submit the appropriate version of the on-line application:
1. First time applicants or applicants who have become inactive because they have not used the service in the last 18 months must complete and submit the full version application form.
Note: Health Care Professionals related to the applicant cannot complete the form.
- Handi-Transit Application Form – Full
- Section A of Application Form for Visually Impaired – Complete on Computer
2. Current temporary registrants approved on a short- term basis whose mobility status has not improved and require an extension of service may complete and submit the short version application.
There is no charge to apply for Handi-Transit service. Any fees charged by a qualified health care professional to complete this form are the responsibility of the applicant.
The personal information collected on the application form is subject to the provisions of the Freedom of Information and Protection of Privacy Act and the Personal Health Information Act.
Filling out an application does not guarantee eligibility. The information provided by the health care professional is an important, but not exclusive, part of the application process. In addition, Transit assesses the functional ability of each applicant to use the fixed-route transit system.
Applications are reviewed in the order received by occupational therapists to determine eligibility. Short-term applications are typically processed within a few days unless there is a concern regarding the type or size of the applicant’s mobility aid.
Many applicants are required to come in for an assessment as well to determine one, some, or all of the following:
- Eligibility
- Mobility limitations
- Safe transfer to the seat of a vehicle
- Equipment dimensions or modifications and compatibility with Handi-Transit vehicles
- An individual’s ability to safely travel independently on Handi-Transit
Should an assessment be required, friends or family are welcome to attend. If an applicant has no way of getting to the assessment, rides are available to and from the appointment by calling Handi-Transit.
Applicants who do not qualify for the service are advised in writing and informed of the appeal process.
Automatic Closure of Inactive Files
Your file will automatically close if you do not use Handi-Transit service for 18 consecutive months. Once your file has closed, a new application must be submitted to determine your eligibility for Handi-Transit service.