Contact Handi-Transit

Telephone Numbers

Contact Centre- 986-5722

• 8:00 am – 10 pm

• Automated Service Line 986-5711
  
• Complaints and Commendations – 986-3462
  
• TTY 986-5828
  

Late night emergencies – 10 pm – Midnight (Monday through Saturday)

In person customer service:

Monday to Friday: 8:30 am to 4:00 pm

Handi-Transit Office, Unit B – 414 Osborne St.

Our vehicles are on the road:

• 6:00 am – Midnight (Monday through Friday)
• 7:00 am – Midnight (Saturday)
• 8:00 am – 10 pm (Sunday)

Customer Feedback

If you have any concerns about our service, give us a call. Your feedback helps us improve. We investigate all complaints. Of course, we will be happy to accept commendations!

Complaints & Commendations

• 986-3462
  Handi-Transit works closely with our service providers and monitors all services with the goal of continually improving quality. Handi-Transit also relies on the passengers and drivers to help with monitoring, so we welcome passenger comments – both criticism and praise.
  Handi-Transit staff members are best able to investigate and resolve complaints or problems when passengers notify us promptly after the occurrence and provide specific information as to date, time and other relevant details.
  General concerns, commendations, suggestions or requests for general information on any Handi-Transit service can also be directed to:

Handi-Transit

Customer Services

Unit B 414 Osborne Street

Winnipeg, Manitoba R3L 2A1